We’re so convinced you’ll absolutely love our products, that we’re willing to offer a 14 day risk free money back guarantee. If you receive your order and are not satisfied for any reason you can return the product for a refund within 14 days of making a purchase.
Proof of Purchase
To complete your refund, we require a receipt, purchase order or other proof of purchase. Please note that without the aforementioned proof of purchase, we will not issue a refund but will provide you with a store credit instead.
Shipping Your Return Items Back To Us
In order to return an order, you must contact us first. Returns can be mailed to: PMD LLC PO BOX 47484 JACKSONVILLE, FL 32247. You will be responsible for paying for the shipping costs with regard to the items that you wish to return. We will not refund the shipping costs. You must take care to ensure that the goods are properly packaged so that they will not be damaged while in transit. If the product is found damaged or used beyond what it takes for us to reasonably inspect it, then we may reject a refund.
Wash Care Instructions, Damage & Improper Use
Wash Care Instructions: Must be followed in order to maintain longevity of your garment(s). They are given for a reason. If by all means a customer deviates from the enclosed wash care instructions, Plenty Moore Designs LLC is not liable. As in wash care instructions it is best to reverse the garment and wash in warm water on a gentle cycle, do not bleach. It is best to hang dry. Absolutely do not dry clean, as the dry cleaning chemicals will tarnish and deteriorate graphics and/or designs on the garments(s). Not following said wash care instructions does not qualify for a refund.
Damage: We test many items prior to committing to include the fabric or materials used in our brand. Each item is carefully selected to determine suitability for the graphics and/or designs in our brand. During which tests we have professionally determined the best garment and materials for the graphics and/or designs. Customer negligence from damage, and improper use does not qualify for a refund. PLENTY MOORE DESIGNS LLC assumes no responsibility or liability for any loss or damage suffered by any person as a result of the use or misuse of any of our products nor assumes or undertakes NO LIABILITY for any loss or damage suffered as a result of the use, misuse or reliance on our products.
If you have any questions about our refund policy, please contact us.
This document was last updated on April 25, 2020.